Frequently Asked Questions


HOW DO I SUBSCRIBE TO THE MAGAZINE?

Subscribing to Caravan & Motorhome is simple. Get in touch with our customer service team by calling 1800 801 647 (Australia only) or subscribe online by clicking here – we have incredible subscription package deals happening every day – so keep a look out!

HOW DO I WRITE FOR CARAVAN AND MOTORHOME?

Writing for Caravan and Motorhome is a great way to earn while you travel and we’re always looking for RVers with a flair for words and passion for photography. We welcome you to send samples of your work and article concepts to editorial@candm.com.au

I’VE SUBSCRIBED, WHEN DO I GET MY FIRST ISSUE?

First and foremost, thank you for subscribing to Caravan and Motorhome on Tour! There are 15 issues a year, so magazines are published about every three weeks – you’ll receive your first copy within 2-3 weeks of subscribing.

MY SUBSCRIPTION MAGAZINE OR PRODUCT HASN’T ARRIVED – WHAT DO I DO?

Don’t panic! Chances are it’s been dispatched and is on its way, but should you desire to check the status of your delivery feel free to contact our customer service team on subs@magstore.com.au

HOW DO I CLAIM MY PRIZE?

If you’ve won a prize through either the magazine or one of our digital promotions – congratulations! You can claim your prize by emailing the team on editorial@candm.com.au

HOW DO I SEND MY PHOTOS AND STORIES IN TO CARAVAN AND MOTORHOME?

Submitting your stories and photos from the road is a great way to share your adventures with the community and feature in the magazine – as well going in the running to win exciting prizes! Submit your content to editorial@candm.com.au

I HAVE A QUESTION FOR MARG OR FRED – HOW DO I GET IN TOUCH WITH THEM?

While Marg and Fred are frequently on road, both endeavour to respond all enquiries sent in. Get in touch with Fred on fred@candm.com.au and Marg on marg@candm.com.au

I HAVE A TECH QUESTION ABOUT MY SETUP – WHO DO I SEND IT TO?

Our technical experts Joseph and Peter have helped countless RVers to date and we’re yet to hear a problem they couldn’t fix! Submit your technical questions to tech@candm.com.au

I WANT TO BE INFORMED ABOUT EXCLUSIVE CONTENT AND DEALS – HOW DO I SUBSCRIBE TO YOUR MAILING LIST?

At Caravan and Motorhome on Tour we pride ourselves on providing our readers with only the best in digital content. Sign up to our community mailing list here

DO YOU HAVE A FACEBOOK?

Yes we do! Join Australia’s fastest growing online RV community by liking our page here

HOW DO I GET ACCESS TO YOUR PREMIUM CONTENT? DO I HAVE TO PAY?

To enjoy the best community news, videos, travel and tech articles, free camp reviews and much more, sign up here. Best of all – it’s FREE and only takes 10 seconds to do!

I HAVE A PRODUCT I WANT TO PROMOTE IN YOUR MAGAZINE, WHAT DO I DO?

Advertising in Caravan & Motorhome is an the best way to showcase your product to Australia’s most engaged travel community. Don’t hesitate to contact our National Advertising Manager, Judie Groves, to discuss how Caravan & Motorhome can tailor a multimedia package to suit your business.

Ph: (02) 8719 3658
Mob: 0467 307 509
E: mwilde@expresspublications.com.au

I HAVE QUESTION OR COMPLAINT ABOUT THE MAGAZINE – WHO DO I SEND IT TO?

If you have a question, query, or complaint about the magazine or its digital platform(s) please email the team with your concerns at editorial@candm.com.au