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Brandy
Member
Joined: Fri Jan 15, 2010 6:16 pm
Posts: 32
Location: Whitsundays
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 B3200 air con. We have a new van with a b3200 installed. Only been used a couple of times. Just turned it on to air out the van and the compressor wont kick in.Any thoughts to the problem. Thanks Phil.
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Theres 24 hours tomorrow we havn't used yet
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| Thu Jan 13, 2011 8:33 am |
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Old Techo
Senior Member
Joined: Fri Dec 26, 2008 1:23 pm
Posts: 2343
Location: Melbourne
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Re: B3200 air con. Does the fan run i.e. blowing any air? When you say compressor doesn't kick in I assume for cooling as heating is by element?
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Regards, Old Techo
2007 Prado Grande Auto Diesel
2004 Roadstar Limited Edition
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| Thu Jan 13, 2011 8:50 am |
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Brandy
Member
Joined: Fri Jan 15, 2010 6:16 pm
Posts: 32
Location: Whitsundays
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Re: B3200 air con. Hi Old Techo, Yes the fan is working ok on all 3 speeds, but the unit is not getting cool. We live 100ks north of Mackay Qld so if we have to take it in to Mackay do you know of a Dometic agent in the area. Thanks Phil
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Theres 24 hours tomorrow we havn't used yet
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| Thu Jan 13, 2011 12:45 pm |
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Old Techo
Senior Member
Joined: Fri Dec 26, 2008 1:23 pm
Posts: 2343
Location: Melbourne
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Re: B3200 air con. Phil, the fan works so power is present. For the compressor motor to run it gets its power via the 'selector switch' when in the 'cooling' position and via the 'thermostat' (when set cold enough) and also in the circuit is a motor 'thermal overload protection device'. The only other needs are for the wiring to be intact and the motor OK. Switches and thermostats are probably the weak links.
With the power off can you hear the thermostat 'click' when rotating it back/forth between max and min?
Sorry, dunno any Dometic agents anywhere.
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Regards, Old Techo
2007 Prado Grande Auto Diesel
2004 Roadstar Limited Edition
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| Thu Jan 13, 2011 4:34 pm |
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rainy
Senior Member
Joined: Sat Jun 26, 2010 10:23 am
Posts: 548
Location: Traralgon /vic
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Re: B3200 air con. did a search and this came up hope it helps Versatile Refrigeration 27 Campbell Street SLADE POINT QLD 4740 96.4kms from WHITSUNDAYS Telephone 0411 433 236 also a link to other areas up where you are http://agents.dometic.com/au/default.as ... te&key=QLD
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| Fri Jan 14, 2011 8:59 am |
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Brandy
Member
Joined: Fri Jan 15, 2010 6:16 pm
Posts: 32
Location: Whitsundays
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Re: B3200 air con. Thanks Rainy for the contact no. If all else fails we will contact him. I know the area he is in.
Techo thanks for your replys. I have just tryed out the switch and it does click as you turn it. Clicks at about the first 1/4 of the turn. Also the van is in a covered area so it doesnt have direct sunlight coming on to the unit. Phil
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Theres 24 hours tomorrow we havn't used yet
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| Fri Jan 14, 2011 10:08 am |
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Brian
Senior Member
Joined: Sun Dec 07, 2008 8:53 am
Posts: 174
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Re: B3200 air con. Hi Brandy, There is another place you can try. Caravan Spares 2 Porter st Mackay, just off Shakespeare st. Les McGahan. He is the local caravan guru. He has been fixing caravans for years. Refrigeration and gas are his specialities. Brian.
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Pajero NP Diesel Auto. Roadstar Limited Edition. Mackay. Nth Qld.
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| Fri Jan 14, 2011 10:47 am |
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Brandy
Member
Joined: Fri Jan 15, 2010 6:16 pm
Posts: 32
Location: Whitsundays
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Re: B3200 air con. Thanks for that Brian, Phil
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Theres 24 hours tomorrow we havn't used yet
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| Fri Jan 14, 2011 12:28 pm |
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Avan1950
Member
Joined: Tue Feb 02, 2010 5:24 pm
Posts: 25
Location: Canberra ACT
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Re: B3200 air con. Hi All,
I have the same problem with the Dometic air con, The fan works but compressor will not start so no cooling.
Dometic put me in touch with thier agent and when I contacted him I was told that a fee would apply for him to travel to my house to check the unit even though it is only 6 months old and the fault was discovered the first time it was turned on.
I contaced dometic again and they confirmed that I an liable for the fee
as they will not pay for travel. I could understand if the tech had to travel a great distance and I was travelling But I'm at home.
If I take the van to him and parts are required, I then have to take it home again until parts arrive and then take it back for repairs.
I explained all this to dometic but they would not budge.
I agreed to pay and I am now waiting for the tech to check the unit
This made me question the worth of the warranty and dometic's commitment to customer service
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| Sun Jan 16, 2011 4:25 pm |
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Brandy
Member
Joined: Fri Jan 15, 2010 6:16 pm
Posts: 32
Location: Whitsundays
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Re: B3200 air con. Rang Caravan Spares in Mackay and they fix all other stuff but not A/Cs just incase anyone else was thinking of seeing them. Phil
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Theres 24 hours tomorrow we havn't used yet
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| Tue Jan 18, 2011 10:57 am |
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