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Hans & Judy
Member
Joined: Mon Jun 08, 2009 2:58 pm Posts: 46 Location: Townsville
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RACQ
Hi. We finally sold our Ice Cream Truck and should be hitting the road end of November. (fingers crossed)
I checked with the RACQ re upgrading to their ULTIMATE service, were told over the phone, yes we'll tow your van.
Yesterday I went to get a copy of Camps5, $68.00 for a spiral bound, members rate, bit dear I thought.
Anyway, while there I grabbed a brochure on ULTIMATE.
Condition 5.2, Page 17 states Vans over 4 tones and 23 feet including drawbar are not covered.
Condition 17,Page 19 states Vans exceeding 5.5mlength, 2.3m width, 2m height, 3 tones weight. are not covered.
Just wanted to highlight these condition, we have a 24 foot Van, so that leaves us in a bit of a thither.
So beware, you may not be covered. Cheers. Hans
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Tue Nov 09, 2010 5:00 pm |
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Donga
Junior Member
Joined: Wed Oct 20, 2010 7:19 pm Posts: 11 Location: FNQ
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Re: RACQ
Hans Quote: Condition 5.2, Page 17 states Vans over 4 tones and 23 feet including drawbar are not covered. If the wording at 5.2 is correct, I read it to mean it will not be covered if it meets both conditions of over 4 tonnes and 23 feet. So if your van is under the weight but over the length condition or vice versa it will be OK. Otherwise they would have used the word "OR" instead of "AND". Makes sense?
_________________ Donga
2005 GXL Landcruiser 2005 Millard Endeavour
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Tue Nov 09, 2010 9:45 pm |
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jock
Senior Member
Joined: Sat Jan 20, 2007 8:20 am Posts: 984 Location: Sunshine Coast, QLD.
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Re: RACQ
Couple of comments.. *Best to check (in writing). *It states "including drawbar" ..this would now include many vans around the 18' -20' and up mark. would suggest that we hear from the RACQ on this forum. * What about 5th wheelers?..most are over 24' *Why, for goodness sake, are we still using imperial measurements?..worse still..using imperial on one page and metric on another.! Jock
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Wed Nov 10, 2010 8:22 am |
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Hans & Judy
Member
Joined: Mon Jun 08, 2009 2:58 pm Posts: 46 Location: Townsville
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Re: RACQ
The points in Conditions 5.2 are actually separate bullet points, which leads me to believe that I am right in my assumption.. I do stand to be corrected. Fifth wheelers are also excluded. I only raised this to hightlight what could become a serious issue for some people. I personally will look into it more when time comes to renew. Cheers, Hans
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Wed Nov 10, 2010 11:33 am |
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delar
Senior Member
Joined: Tue Sep 15, 2009 6:30 am Posts: 421 Location: Logan City
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Re: RACQ
Our son has a 21ft Van and also has the Ultimate cover with RACQ. After experiencing a huge problem re a van fire with the Fridge, RACQ came to the party and paid the expenses for accommodation for the family of 6 for around 5 to 7 days. So yes if you are within the policy it will support you. Don't woooory be aaaaappy The son was Jay&Dee
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Wed Nov 10, 2010 9:48 pm |
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Hans & Judy
Member
Joined: Mon Jun 08, 2009 2:58 pm Posts: 46 Location: Townsville
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Re: RACQ
giddy
That sort of restores your faith a bit. Glad it all worked out. Anyway, the point was to raise awareness of a potential problem. Happy motoring
Hans
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Thu Nov 11, 2010 6:14 am |
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mark32
Member
Joined: Thu Jul 02, 2009 11:10 pm Posts: 38
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Re: RACQ
Jock, The RACQ as with most other tow companies have very limited capability to tow a fith wheeler due to the towing hitch configuration. Cheers.
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Thu Jan 20, 2011 8:13 pm |
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Boroma577
Senior Member
Joined: Tue Jul 28, 2009 4:01 pm Posts: 566
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Re: RACQ
delar wrote: Our son has a 21ft Van and also has the Ultimate cover with RACQ. After experiencing a huge problem re a van fire with the Fridge, RACQ came to the party and paid the expenses for accommodation for the family of 6 for around 5 to 7 days. So yes if you are within the policy it will support you. Don't woooory be aaaaappy The son was Jay&Dee Was that the Ultimate cover (roadside assistance) or under the RACQ Insurance delar??. The two are very different as I have just discovered.
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Thu Jan 20, 2011 9:29 pm |
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rredbeak
Senior Member
Joined: Thu Mar 06, 2008 9:13 pm Posts: 3154 Location: Ipswich Qld
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Re: RACQ
Im with Jock.
ADMIN please put RACQ in "Industry" so we can clarify some issues.
We are all car/truck drivers and travellers to boot.
I swapped to Ultimate a few days after Ultimate came in and was Verbally told "where your car is towed so is your van" she was referring to outback towns so my car isnt in one city and the van in another like what happenned to us BY the RACQ.
After the very recent Splitting hairs of flood ins by SOME companies id like it CLEAR from RACQ in writing on the forum.
Cheers Rod
TY Admin ,please put them in the firing line.
_________________ Living the Dream,See You Out Here Folks.. OFF Topic is ok in my posts .....
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Fri Jan 21, 2011 9:14 am |
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Frank & Brenda
Senior Member
Joined: Fri Nov 09, 2007 6:26 am Posts: 2591 Location: Aldinga Beach SA (in the Fleurieu peninsula)99 Mistubishi Challenger, 1980 Jayco Songbird 15' poptop
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Re: RACQ
There was a thread a little while ago from someone who had struck he proble the RACV? RACQ, NRMA? one of those would NOT tow their 24=ft van, they were left with the bill. Also our son had an accident (hit a cow) 35km from Pimba SA, and had to have the car towed back to Pt Augusta, tow company insisted on payment imediately (which was reimbursed by insurance) but he still had to pay it up front. Frank
_________________ Catch you......Out there Frank and Brenda BLOGS http://www.adelaidetoperthviadarwin.blogspot.com http://www.tassietour.blogspot.com
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Fri Jan 21, 2011 8:16 pm |
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