Is anyone else having problems with their subscription? We took up a subscription and after receiving a couple of the magazines we are still waiting for the current copy which went on sale on the 20th April.
We have rang EMG three times with no answer and after leaving a message they have still not returned the call. Have also emailed them and still no reply.
Problems with subscription
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- Getting the hang of it
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- Location: WA
- Gerry M
- Cracked the big time
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- Location: Brisbane
Re: Problems with subscription
Some have had success after sending Jazmin PM
I think you will find her profile in this thread.
http://candm.com.au/forum/ucp.php?i=pm& … t&p=198683
I think you will find her profile in this thread.
http://candm.com.au/forum/ucp.php?i=pm& … t&p=198683
2015 Isuzu MU-X LST
16 Ft Billabong Grove
16 Ft Billabong Grove
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- Been here for a while
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- Location: South Coast NSW
Re: Problems with subscription
Hi
Had the same issue yesterday rang 3 times and left 3 messages no return calls, tried again and got answered my issued sorted owed 18 months of mags.
Can I sub jest keep on trying till you get through.
Had the same issue yesterday rang 3 times and left 3 messages no return calls, tried again and got answered my issued sorted owed 18 months of mags.
Can I sub jest keep on trying till you get through.
Cheers
Norm & Jan
Norm & Jan
- Jazmin
- Ex-staff
- Posts: 27
- Joined: Mon Aug 22, 2016 1:55 pm
Re: Problems with subscription
Hey guys!
Looks like I’ve been dobbed in

Of course I’m happy to help. If you could PM me these details, I’ll print them out and give them to the customer service team so they can look at resolving it for you.
Name the subscription is under:
Address the subscription is going to:
Member #:
Best contact phone number:
Please remember to PM it through to me. I’m not part of the customer service team, but I can get the ball rolling for you
Have a great day everyone.
Looks like I’ve been dobbed in


Of course I’m happy to help. If you could PM me these details, I’ll print them out and give them to the customer service team so they can look at resolving it for you.
Name the subscription is under:
Address the subscription is going to:
Member #:
Best contact phone number:
Please remember to PM it through to me. I’m not part of the customer service team, but I can get the ball rolling for you

Journalist & Digital Coordinator
Caravan and Motorhome on Tour
Caravan and Motorhome on Tour
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- Getting the hang of it
- Posts: 15
- Joined: Wed Mar 17, 2010 8:52 am
- Location: WA
Re: Problems with subscription
Thanks for your responses. I have sent a message to Jazmin to see if she can help.
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- Confident
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- Joined: Mon Aug 31, 2009 11:47 am
- Location: Redwood Park, SA
Re: Problems with subscription
I got a subscription for xmas still have not received one copy yet
Bob
Bob