Problems with subscription

[shortcuts]

Is anyone else having problems with their subscription? We took up a subscription and after receiving a couple of the magazines we are still waiting for the current copy which went on sale on the 20th April.
We have rang EMG three times with no answer and after leaving a message they have still not returned the call. Have also emailed them and still no reply.

[Gerry M]

Some have had success after sending Jazmin PM

I think you will find her profile in this thread.

http://candm.com.au/forum/ucp.php?i=pm& … t&p=198683

[Browny_r33]

Hi
Had the same issue yesterday rang 3 times and left 3 messages no return calls, tried again and got answered my issued sorted owed 18 months of mags.

Can I sub jest keep on trying till you get through.

[Jazmin]

Hey guys!

Looks like I’ve been dobbed in

Of course I’m happy to help. If you could PM me these details, I’ll print them out and give them to the customer service team so they can look at resolving it for you.

Name the subscription is under:
Address the subscription is going to:
Member #:
Best contact phone number:

Please remember to PM it through to me. I’m not part of the customer service team, but I can get the ball rolling for you Have a great day everyone.

[shortcuts]

Thanks for your responses. I have sent a message to Jazmin to see if she can help.

[bobsa]

I got a subscription for xmas still have not received one copy yet
Bob