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 Broken Freezer Door 
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Joined: Thu Sep 22, 2011 8:10 pm
Posts: 62
Post Broken Freezer Door
We have a 150L RM2553 and unfortunately broke around the hinge area on one corner of the freezer door.
We rang the Dometic Agent in the town we are in and were told that the replacement door would be $165.00 Come on Dometic its only plastic, and if it is made in Sweden then maybe its time to start making them in China.
You wonder why we buy on Ebay when we can, well heres an example of why.
The door should be available at a FAIR and REASONABLE price Sorry but this is just a rip off.


Wed Jun 20, 2012 9:06 pm
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Joined: Sat Dec 12, 2009 10:09 pm
Posts: 38
Location: Townsville
Post Re: Broken Freezer Door
If you find cheaper parts let us know. I had to buy the little clips at the bottom of the door and the only place I could find them was Dometic. I tried some glues and things but no luck.


Thu Jun 21, 2012 7:42 pm
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Joined: Fri Nov 09, 2007 6:26 am
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Location: Aldinga Beach SA (in the Fleurieu peninsula)99 Mistubishi Challenger, 1996 J-co DISCOVERY 18' poptop
Post Re: Broken Freezer Door
I suppose that when the fridge is nearly $1900, that's what you'd expect :???: :???:
Frank

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Thu Jun 21, 2012 7:53 pm
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Joined: Mon Aug 06, 2007 4:08 pm
Posts: 2316
Location: Albany Creek Qld
Post Re: Broken Freezer Door
I saw a video last year, possibly on UTube, of a guy doing a freezer door replacement; quite interesting. So if you get stuck doing the job, do a search.
Or did I see it on the forum here?
glanyard


Thu Jun 21, 2012 9:10 pm
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Joined: Thu Sep 22, 2011 8:10 pm
Posts: 62
Post Re: Broken Freezer Door
Well Frank even though the fridge is $1900 that doesn't give Dometic Licence to charge absurd amounts for spare parts. Like I said maybe they should start getting the doors from China and I bet it would do the same job.
If I had a Toyota Landcruiser Sahara would that give them the right to charge ridiculous amounts for say a fuse for that model and less for a GXL ?
Yes maybe it did cost $1900 (I don't know) but maybe that cost is related to the refrigeration parts required not a plastic door. after all Plastic aint that dear.


Thu Jun 21, 2012 9:52 pm
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Joined: Mon Nov 05, 2007 1:09 pm
Posts: 2750
Location: Newcastle
Post Re: Broken Freezer Door
Hi Jeffers,
Is it the freezer door or item 7, 8 & 9?
They can be purchased separately but are still expensive but not as much as the door.
Dometic usually make good stuff but spare part prices are atrocious.

I priced a Dometic Diesel Heater fuel pump and was quoted over $700 and in England they are $90 so sometimes it is worth a look overseas.
Attachment:
RM2553.JPG


JR
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Thu Jun 21, 2012 10:06 pm
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Joined: Mon Aug 06, 2007 4:08 pm
Posts: 2316
Location: Albany Creek Qld
Post Re: Broken Freezer Door
jeffers wrote:
Well Frank even though the fridge is $1900 that doesn't give Dometic Licence to charge absurd amounts for spare parts. Like I said maybe they should start getting the doors from China and I bet it would do the same job.
If I had a Toyota Landcruiser Sahara would that give them the right to charge ridiculous amounts for say a fuse for that model and less for a GXL ?
Yes maybe it did cost $1900 (I don't know) but maybe that cost is related to the refrigeration parts required not a plastic door. after all Plastic aint that dear.


It costs $77 or $92 fitted, for a chrome exhaust extension for a Mazda Neo from Mazda; $20 from Supercheap! So Dometic are not the only ones. Have you priced a fuse for a Sahara from Toyota? I'll bet it is dearer than from Supercheap or Repco. Businesses who have a captive market charge whatever they like because you need it and they are the only ones who've got it!
glanyard


Fri Jun 22, 2012 8:12 am
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Joined: Fri Dec 26, 2008 1:23 pm
Posts: 7016
Location: Melbourne
Post Re: Broken Freezer Door
jeffers wrote:
We rang the Dometic Agent in the town we are in and were told that the replacement door would be $165.00 Come on Dometic its only plastic, and if it is made in Sweden then maybe its time to start making them in China.
Caravansplus have them for $145 but the cheapest I could find in the USA was $90 so they are a rip-off around the globe. :shock:

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Fri Jun 22, 2012 8:37 am
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Joined: Thu Sep 22, 2011 8:10 pm
Posts: 62
Post Re: Broken Freezer Door
Thanks J Reeves for the Diagram unfortunately the broken piece was on the end of "6"so the whole door needed replacement but I appreciate your help.
Sounds to me like there are a lot of people who enjoy being ripped off and justifying it.'Well its your $$ so enjoy the ride


Fri Jun 22, 2012 2:02 pm
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Joined: Thu Sep 22, 2011 8:10 pm
Posts: 62
Post Re: Broken Freezer Door
Hey Glanyard it's a pity that I cant go to Supercheap and buy hey


Fri Jun 22, 2012 2:04 pm
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